Privacy Policy

1. Introduction

Welcome to TeleGPT ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our iOS application and related services.

2. Information We Collect

2.1 Information You Provide

• Account information (Apple ID for authentication)
• Conversation data and messages you send through the app
• User preferences and settings

2.2 Automatically Collected Information

• Device information (device model, operating system version)
• Usage data (features used, session duration)
• App performance data and crash reports

2.3 Purchase Information

• Subscription transaction details (managed by Apple)
• Purchase history and credit balance
• Subscription status and renewal information

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our AI-powered services
• To process your subscription and manage your credits
• To improve and optimize app performance
• To send important service updates and notifications
• To provide customer support
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

• OpenAI (for AI processing services)
• Cloud hosting providers (for data storage)
• Analytics services (for app improvement)

4.2 Legal Requirements

• To comply with applicable laws and regulations
• To respond to lawful requests from public authorities
• To protect our rights, privacy, safety, or property

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change and the choices you may have.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes:

• Encrypted data transmission (HTTPS/TLS)
• Secure database storage with access controls
• Regular security audits and updates
• Limited employee access to personal information

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account data: Retained while your account is active
• Conversation history: Retained according to your settings
• Transaction records: Retained for 7 years for legal and tax purposes
• Analytics data: Aggregated and anonymized after 2 years

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us at the email address provided below.

8. Children's Privacy

Our service is not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your jurisdiction. We ensure appropriate safeguards are in place to protect your information in compliance with this Privacy Policy.

10. Third-Party Services

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell your information)
• Right to deletion
• Right to non-discrimination for exercising your rights

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last updated" date. Your continued use of the service after changes indicates your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@telegpt.com
Response Time: We will respond to your inquiry within 30 days

By using TeleGPT, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.